xbajji Privacy Policy —
Your Data, Protected Every Step

1 Who We Are

xbajji is an online betting and gaming platform operating at xbajji.net. We provide sports betting, casino games, fishing games, and related entertainment services to registered players. For the purposes of this Privacy Policy, xbajji is the data controller responsible for your personal information.

When we say "xbajji", "we", "us", or "our" in this policy, we are referring to the xbajji platform and its operating entity. When we say "you" or "your", we mean any registered player or visitor to xbajji.net.

2 Data We Collect

xbajji collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. We do not collect data beyond what is reasonably required for these purposes.

xbajji may also collect additional verification documents — such as a copy of your national ID card or a utility bill — when required to complete identity verification (KYC) checks. These documents are stored securely and deleted once verification is complete, subject to legal retention requirements.

3 How We Collect Your Data

xbajji collects your personal data through the following channels:

• Direct registration: When you create an xbajji account, you provide your name, email, mobile number, and date of birth.
• Transactions: When you deposit or withdraw funds, your payment method details and transaction amounts are recorded.
• Identity verification: When you submit KYC documents to verify your account, we collect and process the information contained in those documents.
• Platform activity: As you use xbajji, we automatically collect technical and usage data through cookies, server logs, and analytics tools.
• Support interactions: When you contact xbajji support via live chat or email, the content of those communications is recorded.
• Third-party providers: In some cases, xbajji may receive data from identity verification partners or payment processors to confirm the accuracy of information you have provided.

4 Why We Use Your Data

xbajji uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The main purposes for which xbajji processes your data are:

• Account management: To create, maintain, and secure your xbajji account.
• Transaction processing: To process deposits, withdrawals, and bonus credits accurately and on time.
• Identity verification: To confirm your age and identity as required by our operating obligations.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
• Customer support: To respond to your queries, resolve disputes, and improve our support services.
• Platform improvement: To analyse usage patterns and improve the xbajji platform, games, and features.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements.
• Marketing communications: To send you promotional offers and updates — only with your explicit consent, and only until you opt out.
• Responsible gaming: To monitor betting patterns and identify players who may need support, in line with our responsible gaming commitments.

5 Legal Basis for Processing

xbajji processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing that is necessary to operate your xbajji account and deliver the services you have signed up for.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations and identity verification requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement — where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies — only where you have given explicit, informed consent, which you can withdraw at any time.

6 Sharing Your Data

xbajji does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, and other payment providers receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC partners receive the documents and data necessary to verify your identity.
• Game providers: Game developers whose titles are hosted on xbajji may receive anonymised session data for technical and fairness auditing purposes.
• Legal authorities: xbajji may be required to share your data with law enforcement, regulatory bodies, or courts when legally obligated to do so.
• Business transfers: In the event of a merger, acquisition, or sale of xbajji's business, your data may be transferred to the acquiring entity, subject to the same privacy protections.

All third parties who receive your data from xbajji are contractually required to handle it securely and use it only for the specific purpose for which it was shared. xbajji does not permit third parties to use your data for their own marketing purposes.

7 Cookies & Tracking Technologies

xbajji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit xbajji.net.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the core xbajji platform, though some personalisation features may be limited.

8 Data Retention

xbajji retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods are as follows:

• Account data: Retained for the duration of your account and for five years after account closure, in line with standard AML record-keeping requirements.
• Transaction records: Retained for seven years from the date of each transaction, as required by financial regulations.
• KYC documents: Retained for five years after account closure or the completion of the relevant verification process.
• Support communications: Retained for two years from the date of the last interaction.
• Marketing consent records: Retained for as long as you remain subscribed, plus one year after opt-out for compliance purposes.

When data is no longer required, xbajji securely deletes or anonymises it so that it can no longer be linked to you as an individual.

9 Data Security

xbajji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These measures include:

• TLS 1.3 encryption for all data in transit between your device and xbajji servers.
• AES-256 encryption for sensitive data stored in our databases.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing by independent third parties.
• Strict access controls — only authorised personnel with a legitimate business need can access personal data.
• All staff with access to personal data are trained in data protection and bound by confidentiality obligations.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your xbajji account has been compromised, contact our support team immediately at [email protected] or via live chat.

10 Your Privacy Rights

As an xbajji player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request". We will respond within 30 days.

11 Children's Privacy

xbajji is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on xbajji or attempt to use any of our services.

If xbajji discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any deposited funds will be returned to the payment source where possible. If you believe a minor has registered on xbajji, please contact us immediately at [email protected].

12 Third-Party Links

The xbajji platform may contain links to third-party websites or services — for example, payment provider portals or game developer pages. This Privacy Policy applies only to xbajji.net and does not cover the privacy practices of any third-party sites.

xbajji is not responsible for the content or privacy practices of any third-party website. We recommend that you read the privacy policy of any external site before providing your personal information.

13 Updates to This Policy

xbajji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification, and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the xbajji platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, please contact us to close your account.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way xbajji handles your personal data, please get in touch:

• Email: [email protected]
• Subject line for privacy requests: "Privacy Request"
• Live Chat: Available 24/7 directly from the xbajji platform
• FAQ: Visit our FAQ page for answers to common questions

xbajji aims to resolve all privacy-related queries within 48 hours. For formal data subject requests — such as access, erasure, or portability — we will respond within 30 days as required by applicable law.